You have the option to easily pay via PayPal account. After your purchase order is placed, you will be redirected to PayPal where you can finish the payment process with a few clicks. The amount will be debited to your account with the shipping of your order.
You transfer the purchase amount immediately after ordering via online banking with PIN and TAN. After making your payment with Sofort, please wait for the "Thank you" page to appear so that your payment can be carried out successfully.
Pay your order stress-free by credit card without any additional costs, the advantage here is that the goods can be sent to you immediately. You can enter your credit card details during your order process. We also guarantee a very high level of security here, so that your data does not fall into the wrong hands.
PAYMENT IN ADVANCE
You transfer the purchase amount directly to our account within seven days of placing the order. As soon as we have received the payment from you, we will send your order immediately.
IBAN: DE67 7714 0061 0143 8787 00
Payment reference: your invoice number
SHIPPING AND SERVICE FEE
Delivery within Germany is 5 EUR. The order is free of shipping costs on orders of 100 EUR and above. Internationally, the order is free of shipping costs on orders of 200 EUR and above. For deliveries to all other countries, the respective amount of shipping costs will be communicated with you individually and calculated from the destination country. After receiving the notification of the shipping costs, you have the right to withdraw from the order.
Post - DHL within Germany, 5.00 EUR
Post - DHL EU + Poland, Slovakia, Slovenia, Czech Republic, 17.00 EUR
Post - DHL remaining Europe, 29.00 EUR
Post - DHL remaining World, 33.00 EUR
Post - DHL Switzerland + Great Britain (VAT free) 23.00 EUR
Free shipping abroad and to Switzerland on orders over 200.00 EUR
Returns from Germany
In cooperation with DHL, we offer our customers a new and very convenient way of online returns.
DHL returns - that's how you simply send parcels back easily.
Register your return request with your Olaf Benz customer service in the following ways:
To Contact Form
Premium24 GmbH / Logistik
Chemnitzer Str. 36-38
09228 Chemnitz / Wittgensdorf
Phone: +49 (0) 9261/962838-2
Fax: +49 (0) 9261/962838-1 or
We will send you your return label as a PDF for you to print out.
There are no costs for returning the goods within 14 days from the date of shipment if the value of the goods is above 30.00 EUR. There are higher costs for us if returns are not prepaid. We reserve the right to charge you these additional costs in the event of a return, which was not postpaid.
Returns from abroad
You live in other European countries. In this case there are no return labels. Please send the item back to us in form of a prepaid parcel. In the event of a faulty shipment (wrong delivery, damaged goods), we will bear these costs.
There are higher costs for us if the returns are not prepaid. We reserve the right to charge you these additional costs in the case of a return, which was not prepaid.